Find answers to your questions about purchases, subscriptions, payments, and billing. Click the sign-in button or your name at the bottom of the sidebar. You might need to edit your billing information or pay an unpaid bill. You'll see a list of recent purchases that you made with that Apple ID. Learn how to recognize common email and Gift Card scams. You might be asked to sign in. Your Apple ID is the account you use for all Apple services. Don’t recognize the amount? If young children have access to your device, you might want to set up your password preferences so that a password is required for every purchase. Or to manage what kids buy on their own devices, set up Family Sharing. You might need to edit your billing information or pay an unpaid bill. Get one-on-one support and guidance from an Apple Specialist. Copyright © 2020 Apple Inc. All rights reserved. On the page that appears, scroll until you see Subscriptions, then click Manage. Learn how purchases are grouped. Click here to see a list of all … ; Click View Information at the top of the window. More ways to shop: Find an Apple Store or other retailer near you. Apple ID … View payment methods on file, choose which payment method you prefer to charge first, or update your billing information. Check the balance of a gift cardor return a gift order. Identify legitimate emails from the iTunes Store and App Store, Identify and report phishing emails and other suspicious messages, Identify scams that ask you to pay with an App Store & iTunes Gift Card. If it takes two cycles for bill credits to appear, you’ll see the credit for the first cycle on your second bill in addition to that month’s credit. Go to reportaproblem.apple.com. Anyone who has your Apple ID password can make charges to your account. Or if you use another Apple ID on a different device, use that device to see a list of purchases that you made with that Apple ID. Manage your Apple ID sign-in, contact, shipping, and billing information. If you have unauthorized charges, change your Apple ID password. Apple Gift Cards can be used in the Apple Store, the Apple Store app, apple.com, the App Store, iTunes, Apple Music, Apple TV, Apple Books, and other Apple properties. If you no longer want the subscription, you can cancel it. Fix declined payments or unpaid balances. Sometimes multiple items, including subscriptions, in-app purchases, or items that you pre-ordered, are grouped together on one bill. You can also use Screen Time to prevent purchases. Get the latest on your upgrade eligibility and orders. Privacy PolicyTerms of UseSales and RefundsLegalSite Map. Manage your Apple ID sign-in, contact, shipping, and billing information. Ask family members if they signed up for a subscription or bought something from the App Store or iTunes Store. Or spend Apple Gift Cards at the Apple Store or by calling 1-800-MY-APPLE. Copyright © 2020 Apple Inc. All rights reserved. A list of your recent purchases appears. You might be asked to sign in. Do you share your device or share a payment method with your family? Sign in with your Apple ID and password. Account Settings. If there's a problem with an item that you purchased, use this website to report the problem to Apple. Go to reportaproblem.apple.com and sign in with your other Apple ID. With Family Sharing and Ask to Buy, you can give kids the freedom to make their own choices while still controlling your spending. If you don't see a list of purchases after you sign in, follow these steps to see all your purchases. With Family Sharing and Ask to Buy, you can give kids the freedom to make their own choices while still controlling your spending. Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support. Investigate charges that you see on your bank, credit card, debit card, or mobile billing statement. After you sign in with your Apple ID, you can download songs, albums, movies, TV shows, apps, books, or audiobooks that you’ve already purchased. If you’re not sure what you were charged for but you know the exact amount, search for the amount. Manage purchases for your entire family. Copyright © 2020 Apple Inc. All rights reserved. Or check the purchase history of each Apple ID that uses your payment method. See any bags an AppleSpecialist saved for you. Click here to see a list of all your purchases. If you followed the steps above and you didn't find out why you were charged, contact Apple Support. If you see "apple.com/bill" or an unfamiliar charge on your statement, Click here to see a list of all your purchases, follow these steps to see all your purchases, see a list of purchases that you made with that Apple ID. Open the App Store app. Or call 1‑800‑MY‑APPLE. You can use Apple Gift Cards to pay for products, subscriptions, and services from Apple online. Track, modify, or cancel an order, or make a return. Find out if the charge was for a recent purchase or group of purchases. When you look at the list of all your purchases, look for subscriptions that automatically renewed.
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