Not to mention the nurse who basically told me to stop making noise as I was in pain, pretty much to shut up and calm down. Then wanting to discharge a patient instead of other ventures until we forced the issue. Hi Veronica, thank you for your honest feedback regarding your bill. They continued to give bag after bag until I stopped this nonsense. I walked into my moms room to find her holding a heavy bag full of toiletries. I would only go to this hospital to die. Walk-in Showers, in all rooms and a birth tub suite, are available. Although this leave is unpaid, employees are eligible to use their accrued leaves (e.g. Boarded on the third floor. We offer an impressive array of educational benefits for you and your dependents including tuition reimbursement, clinical certifications support, HCA Healthcare Scholars Program, Dependent Scholarship Program, and Education and College Advising. Beautiful facility but that's about the only pro. 13 other reviews that are not currently recommended, Baylor Scott & White Emergency Hospital - Aubrey, in Laser Eye Surgery/lasik, Ophthalmologists, Optometrists, Texas Scottish Rite Hospital For Children North Campus, Find more Hospitals near Medical City Frisco. My friend have surgery yesterday and had an IV and the nurse only checked her once in the night to see if she needed to void. Meanwhile I saw a young man in scrubs sitting at a computer showing no interest in being there or in any patients. Contact the business for more information about recent service changes. It was very serious and they immediately took her to ICU. "Amazing facility, great doctors, nurses and front desk team. I left after being admitted with the same amount of pain and a lot of lies which really bothers me when you place your life into their care. Also, there was a clerical error I suppose? 6/27/2018 Thank you for making us aware of this experience. I never go to the hospital or Desk. Thank you for bringing this matter to our attention. Just like a family, we pull together to care for, support and celebrate with each other. They allowed me to be so saturated with fluids so much so, that I started to retain water around my ankles and on my feet. I have been in the medical field for 23 year and exposed to many emergency rooms on Rn's . The Doctors were just as good and very timely as well as attentive. What if something was seriously wrong and something horrible happened! Waiting in the emergency room 3 1/2 hours now. After my labor experience at this hospital i was diagnosed with PTSD and a severe depression disorder I've had nightmares of this man and the delivery Dr. Allen Greenberg killing her banging her body up against things and cutting her to pieces avoid this hospital if you are experiencing preterm birth they will not help your baby!!! I'm so Grateful my mom made it out of there and now at another facility on the road to recovery!Sincerely. We take pride in serving the Frisco community and appreciate you taking the time to write such a kind review. I went through Septic Shock three years ago and a zero rating would be too high. I told her why I was there and she said let me go get a nurse. Copyright 1999-2020 C-HCA, Inc.; All rights reserved. TAKE THE QUIZ, Need some rest? Dr Estrera top notch, the best, so if your interested in a knee replacement, better hurry as I'm sure his waiting list will be substantial in the near future!! Along with the amazing staff on the 3rd floor Tina, Tisha, Vivian, Dee, Dr P and Dr Heart. Medical City Frisco, a Medical City Plano Facility | Medical City … Shout out to Mumford and Judie for our chats and laughs. It went to 150. I spent time in the waiting area as well, which is filled with quite a few areas with TV's where I could get away for a moment but still close to the ICU. My only disappointment is the food. the doctor, although friendly, didn't seem to want to run test or care enough to actually look into what was going on. A lot of reviews may be skewed because they give you a free t-shirt right after the procedure (only) if you write a 5 star review before you leave the office. They really helped me and were very kind and empathetic. Comment from Hannah B. of Medical City Frisco. I am sorry to have to share this. We could not have asked for a better experience. We offer unmatched opportunities to surgical professionals looking for a rewarding career, regardless of your area of focus and the type of job you desire. All Mother-Baby nurses on the unit are fully trained to support your breastfeeding needs with the assistance of a full-time lactation staff. Would recommend this hospital to any of my friends and family! It's absolutely gorgeous and I suppose if you're going to die or be stuck in the hospital for a few years then there are much worse places to be than in here. We've shared this feedback with our emergency room leaders, and they would like to speak with you personally. The less time you spend managing healthcare, the more you spend on the moments that matter most. And let everyone know that you you will be well taken care of in the, "Making the online appointment was fast and easy. Hi Tamarrow, thank you for your honest feedback and please accept our sincere apology for any confusion regarding your bill. We aim to be transparent in our billing processes and would appreciate the opportunity to discuss this further and provide more clarity. No strep test, no mono test, no lab work, no anything!!! Eligible reason for leave include, but are not limited to, the birth, adoption, or foster care of a child; caring for a parent or eligible dependent with a serious health condition; or caring for yourself due to a serious health condition. In accordance with the Family and Medical Leave Act of 1993 (FMLA), the City provides eligible employees up to 12 workweeks of unpaid job-protected leave every 12 months for specified family and medical reasons or 26 weeks of leave to care for an injured or ill service member.Although this leave is unpaid, employees are eligible to use their accrued leaves (e.g. We really appreciate it when our patients take a moment to share their gratitude, especially for our staff. I had a great experience at Medical City Frisco. If there is anything we can do to turn around your experience, please don't hesitate to reach out at 972-519-1163. This critical role helps us better serve our patients and meet our commitment to the care and improvement of human life. The staff lacks professionalism and the ability to empathize with concerned family members. When I woke up all IVs and monitoring devices had already been removed from me. We would like to learn more about your visit with your friend so we have an opportunity to improve where it is needed. In addition to medical, dental, vision, 401k, and extended paid family leave, we also offer adoption assistance, an employee stock purchase plan, consumer discounts and much more! Terrible efficiency, staff uncoordinated...while there are some amazing staff stand outs, there are others who simply do not know their job requirements and fail to perform basic tasks to par. The nurse gave me a sprite which I threw right back up. Since joining Medical City Frisco, Rohan has overseen the expansion of services, including the introduction of a spine surgery program and comprehensive women’s health and maternity services. 6/27/2018Thank you for making us aware of this experience. i went into the ER, the nurse was very friendly and asked questions. Comment from Hannah B. of Medical City Frisco. See more information about employee benefits. Knowing how busy your life is, we've made scheduling, preregistration and patient access easy. I will not be going back. Cool. Unfortunately this was the closest medical facility to my home and I made the mistake of going a week ago. She then dressed me and sent me home with a barf bag. They were kind, attentive and patient. and staff quickly got me to my (spacious) room and were on top of everything. https://www.newsweek.com/best-maternity-care-hospitals-2020 Thank you for taking the time to share your positive feedback. The physician (Dr. Honaker) entered the room before the nurse (who was very kind and efficient) could even finish her vitals and medical history. This helps us ensure the best treatment and outcomes possible. The cuff was on the same arm as her IV And where she had had blood drawn. - Increase your productivity, customize your experience, and engage in information you care about. Your feedback has been shared with our administration. My mother was rushed to the ER by Frisco Paramedics and the staff there was very responsive and attentive. We've shared this feedback with our emergency room leaders, and they would like to speak with you personally. The physician (Dr. Honaker) entered the room before the nurse (who was very kind and efficient) could even finish her vitals and medical history. Our patient advocacy department has been alerted to the situation and would personally like to speak with you. We are committed to each other because when we join together, our patients are cared for in the most compassionate way. I was deeply impressed by all the third floor staff. The folks at HCA Medical City have built a state of the art Womens and Children’s Center adjacent to Frisco Square at Main Street and the Dallas Tollway. I dont care about the long waits but she acted like we had already been told what happened and was annoyed I wasnt running to get the car. The staff lacks professionalism and the ability to empathize with concerned family members. i understand it's an ER, but at 3:30 in the morning i can't go to my primary doctor and if i feel so bad to get up and go to the hospital, it's for more than just a "cold". Based on CDC guidelines, receive a free screening and get directed to the appropriate care setting. The building and grounds are so pretty and clean and everyone there that I encountered was amazing.My service was quick, seamless and my physician got my test results the next day. Their machines are the Frisco location are not mobile and you cannot walk around or do any stretches or practices taught for that type of childbirth. Hi Melanie, please know we take concerns like this very seriously. 2/6/2020We regret that this experience fell short of expectations. .css-1o5pw2t{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:rgba(187,186,192,1);}.css-1o5pw2t::before{position:absolute;display:block;left:0;}.css-1o5pw2t::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-1o5pw2t svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}.css-1o5pw2t:hover,.css-1o5pw2t:focus{fill:rgba(117,114,128,1);}. My husband, son and I have all been to this hospital in the last 2 years and we've had nothing but positive experiences. View more information on setting up a leave of absence. If you would be willing to speak with someone about your concerns please call 972-519-1163. Our experience with this hospital is far superior to any other ER we've ever been to. The nurse putting symptoms in system asked me 3 times to confirm it was left side when I stated each time it was the right. They were active, attentive, and moved quickly to find a diagnosis before transferring her to Medical City Plano. We are so pleased with the care given to us and we're thankful to have this facility on our side of Frisco. They took my number down so they can call me when they were ready for me.…", "I am so glad I did not read these reviews first.
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