Interstate Roadrunner auto transport is available because Roadrunner provides shipping services nationwide. My wife is who searched for a way to transport our vehicle and found RoadRunner Auto Transport. Minor hiccup with an unexpected snowstorm for the driver to get our vehicle but that was beyond his control. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. 7 other reviews that are not currently recommended. From my first call from RR to the drop off, I have been 100% satisfied. Robert Martinez has been delivering massage chairs to our store in Cerritos since we first opened 2015. Great job. The driver that picked my car up in California was very nice, professional and courteous. We were supposed to have chair deliver to us friday but it was still sitting at the terminal. It is now 6/12 and the package is somewhere on a train and they cannot give me an ETA until it hit the hub in Michigan. This carrier is unreliable. Avoid!! What a terrific experience. Long story short I love working with these guys and recommend everyone if they want piece of mind and non stop freight. God bless you all! Can't get a hold of ANYONE. JR called and gave a time he would be here and was right on time, very pleasant, had the car loaded and ready to go in about 15 minutes, said he would have it delivered in Austin later this afternoon received a call from Patrick **. RoadRunner was horrid and pathetic. Our customers feel confident knowing their transport was arranged by experts and that reliable customer support is always available. 1 month later, they find it and delivery back to me with terrible condition all covered with dust, I can't even make sale any more. I got what i paid for. I told them I had pictures and video to prove it was their fault. Wenn diese Meldung weiterhin erscheint, senden Sie bitte They won't even answer phone calls from corporate. Roadrunner customer service hours are 9 to 9 EST on weekdays. Although I was in no hurry, they found a carrier within hours, and my Subaru Outback was heading East the very next day. We recommend Roadrunner for your auto transport needs. Quotes are also available on Roadrunner’s website by entering the car’s details, shipment date, name, number and e-mail. Today is 11th, in the morning I called them asking about ETA and told them its need to be delivery on Friday, they told me the load is rolling right now, possibly can make it on 13th but highly chances will be on 16th or 17th. The price was quite a bit below what I anticipated. I have no idea whether to believe them. I ordered theater chairs and Roadrunner was assigned as the transport from NJ. It is now the 17th and my cargo is still not here. Losing this customers business due to Roadrunner's lack of service is unacceptable. They already knew the result long before I filed the claim. The original plan was to fly into Nevada, and drive it across myself, but due to COVID 19, those plans changed quickly. However, Roadrunner does offer the option to include additional coverage. Transport times are estimated but normally take around 2-4 days. They lost this large 7x4 foot pallet, spending days looking for it. I highly recommend them. And we filed a claim with them, they told us they are still looking for it so can't process the claim. Alfredo discouraged us from writing about the damaged boxes, but we insisted. You can't deliver on time, you can't even deliver after cargo has been sitting in your possession for 45 days. We hebben verdachte activiteiten waargenomen op Glassdoor van iemand of iemand die uw internet Every time I call, I have to sit on hold for at least a half hour and end up being told the same thing every time. Not sure to what all this negativity is about, I've been speechless for 10+ years! And again, driver (J. If I ever decide to leave I'm sure my drivers will quit with me too. Why the option to give this business even one star is beyond me. Though they don’t offer terminal-to-terminal shipping, they can ship almost any type of vehicle. Great help Roadrunner!!!! Ships motorcycles, trucks and other vehicles. I scheduled a pickup late on Monday, they said it would happen Tuesday. Robert has always been so cool to work with. If you hear name Roadrunner run away as soon as possible. All the website ever said was “in-transit”, along with expected arrival date. I had to send photographs of the pallet (that WB had sent me pre-shipment) to RoadRunner, with now more days to look at all the points from the east coast to the west. Our content is intended to be used for general information purposes only. continuez à voir ce message, veuillez envoyer un email à I shipped two pallets from California on 6/2,. Roadrunner makes vehicle shipping easy by providing lots of informative, in-depth content on their site. It is now 6/12 and the package is somewhere on a train and they cannot give me an ETA until it hit the hub in Michigan. thx to you, I might lost my customer!!!!! Contact the business for more information about recent service changes. I have an 8 pallet load that has been "missing" for two weeks. Dispatcher blamed everyone else under the sun. Visit our website to learn more about our services and get a free instant car shipping quote today! When booking through Roadrunner website shipping to Michigan I was given an ETA of 6/9. They lost one, ever since then I've been asking my assistance to call them everyday. Bitte helfen Sie uns Glassdoor zu This is the last time the at Roadrunner will touch any of my freight!!! And ever since then we stop using Roadrunner. Glassdoor has 128 Roadrunner Transportation Systems reviews submitted anonymously by Roadrunner Transportation Systems employees. I Simply text Mr. Ortega when my trailer is dropped off and trailer number, get a quick 10/4 and my trailer is loaded the next day. om ons te laten weten dat uw probleem zich nog steeds voordoet. Reliable customer support is always available to keep customers updated on the progress of their shipments. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. The cars were delivered to AZ on time and in the same condition that were at pickup. The phone call was cordial and kind, and I hope they are addressing these very serious problems at their facility, but the fact remains that I had to move both shipments to other, reliable carriers because they couldn't get their act together and simply pick up this cargo. I had worried about "upcharges" showing up but no problem, my credit card statement shows that they only charged what they quoted. My son had our car in 3. On Dec 5 2019, I place a pick up request to Roadrunner because my customer only accept their cheap rate, what happen is I booked pick up on Dec,5th, they didn't show up, 6th didn't show up, 9th didn't show up and show up for pick up on 10th. Be aware of this freight carrier, the cheap rate won't help you save, but HELP you LOSE MORE!Roadrunner officially you will be banned but a lot of warehouse/freight forwarder/ shipper even consignee!!!!!!! I chose their carrier due to low Ltl trucking rate. 13,554 reviews for Road Runner Auto Transport, 4.7 stars: 'I've been using your online quote system for a few weeks now and you guys are always great about reaching out, following up, and generally staying … No one knows what happened to it. pour nous informer du désagrément. Using all the lies to against your customer. Find more Transportation near Roadrunner Freight, Yelp users haven’t asked any questions yet about, Pacific Palisades, Los Angeles, United States. We are sorry for the inconvenience. .css-1o5pw2t{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:rgba(187,186,192,1);}.css-1o5pw2t::before{position:absolute;display:block;left:0;}.css-1o5pw2t::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-1o5pw2t svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}.css-1o5pw2t:hover,.css-1o5pw2t:focus{fill:rgba(117,114,128,1);}. Roadrunner's online dashboard still shows the same initial delivery date. Your trust is our top concern, so businesses can't pay to alter or remove their reviews. After 10 days I called Roadrunner and they had no new info to provide. Loved how friendly and reliable. We ordered a GE dual oven range through Amazon from an appliance store in Lancaster PA, the closest we could find the model we wanted, on 3/20. Thank you, you have successfully subscribed to our newsletter! How do I know I can trust these reviews about RoadRunner Auto Transport? Once the vehicle has arrived, both you and the driver should inspect the vehicle to make sure it has no damage. 12 reviews of Roadrunner Freight "We were concerned by the many negative reviews but were thrilled by the very excellent service provided by Roadrunner Freight. And that would happen after a hundred wasted hours of phone calls and a few months after the promised deadline. I only wish I had put this with a different carrier. It took a couple of days for the initial pickup, Roadrunner provided an estimated delivery of 10 days. I understand that the contract has to be picked-up by a willing driver but the possibility of an increased price wasn’t discussed with me at the time of booking. Thank you!! Roadrunner Freight was timely, courteous and helpful. When you call them on customer service line be prepared for 90 people ahead of you in line, that's the type of service you're going to get. Unsubscribe at any time. They were very happy with JR's professionalism. Thank you so much!! Roadrunner can ship to or from anywhere in the United States including Hawaii, Alaska and Puerto Rico, plus anywhere in the Caribbean. I purchased product from a wholesaler in Chicago and they used RR to ship when I received the shipment there were cuts in the bottom of the boxes and some boxes were empty- the wholesaler said it was my fault for not videoing the driver dropping off the shipment and videoing the opening of the boxes I filed a claim with RR and they denied it - someone has stolen over 12k worth of products and I'm just out just like that. I ordered theater chairs and Roadrunner was assigned as the transport from NJ. The transport was supposed to take five days. We have been receiving some suspicious activity from you or someone sharing your When booking through Roadrunner website shipping to Michigan I was given an ETA of 6/9. They were late with getting me my pallets as well. Installed the next day, it works perfectly. How about your "operations team" at extension 7 will actually pick up the phone for once and not drop it on the customer? After 10 days I called Roadrunner and they had no new info to provide. Their 24/7 tracking helps you stay informed and keeps drivers accountable. The Jeep was picked up and delivered within the schedule promised.
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