Ball Arena is a cash-free facility. A tradition spanning more than 140 years, the Kentucky Derby is one of the world’s most celebrated and beloved events in horseracing. We believe that Creating Memorable Moments SETS us apart and provides you, the guest, with the best possible experience. Cash will NOT be accepted at Ball Arena to purchase food & beverage. Rocky Mountain Oysters are bull testicles that are skinned, coated in flour, pepper and salt, and deep-fried. To ensure Ball Arena is cleaned to the highest industry standard, Kroenke Sports & Entertainment, in conjunction with the NBA & NHL, has implemented safe and healthy cleaning protocols that align with the CDC and CDPHE standards. “It is with great pride that we introduce Ball Arena as the new home of the Denver Nuggets, Colorado Avalanche and Colorado Mammoth,” said KSE Founder and Chairman E. Stanley Kroenke. Guests are only permitted to consume food and beverage within their designated ticketed seat or suite. We are happy to see a good representation of microbrews offered, as Colorado has more microbreweries than most states in the country. The home of the Colorado Avalanche was renamed Ball Arena after a global partnership agreement announced Thursday between Ball Corp. and Kroenke ... for 100 percent of the venue's concessions… Guests can text FANSOS to 69050 with their seat location and issue to Ball Arena personnel or may notify the nearest Ball Arena staff member of the issue. Please contact any Guest Relations staff for more information. KSE has partnered with Populous, the global sports venue architect and event planner, to assist in the development of the Ball Arena venue readiness plan. Job Details. Wheelchair and accessible seating tickets … Wheelchair escorts do not need to be set up in advance and may be arranged with any Ball Arena staff member when you arrive. PlexiGuard barriers have been installed at all point-of-sale locations throughout Ball Arena to reduce contact between guests and staff. ), Sealed bottles of water (empty water bottle without the lid may be brought inside), Regulation size sports equipment including, but not limited to hockey and lacrosse. Ball Arena and its staff strongly encourage responsible consumption of alcoholic beverages. © 2021 Ball Arena. Texting instructions can be seen on the scoreboard and fascia screens around the arena, as well as fixed signage hanging from the corners of the ceiling, and also in all bathrooms. Ball Arena does not allow alcohol (including bottled wine) to leave the arena. The arena currently hosts the Denver Nuggets of the National Basketball Association. Management is not able to hold items for Guests and there are no check-in areas or lockers available at Ball Arena. The Box Office is currently closed to the public and will continue to be closed even on Game/Events Days. The partnership will include a comprehensive recycling and sustainability plan designed to strengthen the … Guests who leave the arena to smoke will not be allowed to re-enter. For any show or event-specific policies, please contact Guest Relations at 303-405-8548. The partnership will include a comprehensive recycling and sustainability plan designed to strengthen the … Description. Outside food and beverage are not allowed into Ball Arena. No purses, backpacks, backpack purses, cinch bags, or sling bags are allowed inside Ball Arena. At Ball Arena in Denver, Ball will be KSE’s Official and Exclusive Sustainability Partner, working with KSE to transition to aluminum beverage packaging – cans, bottles and cups – for 100 percent of the venue’s concessions, with the goal of implementing a closed loop system by 2022. For Ball Arena, KSE and BallCorp will be working to transition to infinitely recyclable aluminum beverage packaging (cans, bottles, and cups) for 100 percent of the venue’s concessions… ... Ball Arena Denver, CO, USA Ball Arena: Too Bad Amarak Operates the Concessions - See 678 traveler reviews, 546 candid photos, and great deals for Denver, CO, at Tripadvisor. The Budweiser Good Sport Designated Driver program promotes responsible consumption of alcoholic beverages. At this time, no refills will be allowed on drinks or other items. The Nursing Suite located at Section 132 is wheelchair accessible. Guests can visit any Guest Relations Kiosk for food guides, ingredient lists, and information regarding concessions locations that accommodate food allergies and other dietary needs. Harassing, taunting or using offensive language against the players, referees, performers, other guests or staff. Please contact Guest Relations for information pertaining to specific events at 303-405-8548. Service dogs must be harnessed, leashed or tethered at all times, unless special circumstances exist, and will be required to rest in the seating area of the individual with a disability, rather than in the aisle. The Ball Arena worked with Ball Corp., the producer of the infinitely recyclable aluminum cups, as part of a pilot program. Ball Arena (formerly Pepsi Center, and also known as "The Can") is a multipurpose indoor arena in downtown Denver, Colorado. Unclaimed items will be donated to charity after the two-week holding period. Ball Arena offers various concessions locations that provide gluten-friendly and vegetarian options. All policies and procedures must be adhered to regardless of a person’s vaccination status. Guests may pay with debit, credit, GooglePay, Samsung Pay or ApplePay for their convenience. However, in order to maintain pod integrity, you must transfer or resell the entire seating pod to an individual buyer or members of a single household. It has 95 suites and 1,900 club seats. To limit touchpoints and unnecessary gatherings, Ball Arena is now a non-smoking facility. Wheelchair escort service to and from curbside/doors and guests’ seats is provided by our Guest Relations team upon request. Ball Arena is committed to providing world class sports and entertainment while ensuring the safety and security of our patrons. Using profanity and/or other offensive words and gestures. Please add your event tickets and parking pass to your mobile wallet before coming to Ball Arena. Centerplate is a global leader in live event hospitality, “Making It Better To Be There ® ” for more than 115 million guests each year in over 350 prominent entertainment, sports and convention venues across North America, Europe, and the United Kingdom. Video recording devices, audio recording devices, monopods, bipods, tripods and selfie sticks are also not permitted. All food and beverage items will be individually packaged -including condiments, utensils, straws, and napkins. At Ball Arena in Denver, Ball will be KSE’s Official and Exclusive Sustainability Partner, working with KSE to transition to aluminum beverage packaging – cans, bottles and cups – for 100 percent of the venue’s concessions, with the goal of implementing a closed loop system by 2022. Pictures to come soon and menu to come soon. When exiting your seats for concessions, restrooms or following the game, please wait for aisles to clear to avoid congestion. All guests are encouraged to remain physically distanced from other guests while waiting in the portals when the ball/puck is in play. Guests may temporarily remove their masks when actively eating or drinking in their ticketed seats. They made their debut with the Denver Nuggets' basketball home opener against the Phoenix Suns on Friday, October 25. Ball Arena holds a general policy welcoming signs, banners and flags during events. Unlawful resale or unlawful attempted resale is grounds for seizure and cancellation without compensation. Guests 21 years and older wishing to participate can visit any Guest Relations Kiosk for Designated Drive program information. Disturbing other guests’ enjoyment of the event. Violating any local, state or federal laws. Lower Level: Sections 102, 106, 120, 130, 134, 136, 138, 140 & 144, Upper Level: Sections 305, 311, 317, 327, 333, 339, 345, 351, 357, 367, 373 & 379, Camry North Lot provides 103 standard ADA spaces and 7 van accessible spaces. Access Camry North Lot from 12. The WTMDs at Ball Arena are used by venue staff to detect security threats and prevent banned items from entering the building. Video recording on any device and/or flash photography is prohibited at all times. Concessions, the Concessions Manager will be responsible for effectively and profitably managing and directing all day-to-day aspects of the Concessions operations. Additional condiments, utensils, and straws will be provided in individual packets upon request. The First Aid Station is staffed by certified medical personnel and is located on the Lower Level across from Section 132. Groundbreaking for the arena was held on November 20, 1997, on the 4.6-acre (19,000 m ) site. Ball Arena is committed to providing world-class sports and entertainment while ensuring the safety and security of our patrons. Suite catering at the Ball Arena in Denver is provided by Legends Hospitality and is curated by Executive Chef James Versfelt. Arena staff will be on hand to remind guests of these guidelines, answer questions and assist those who need it, and enforce the requirements. Ball Arena: Nice stadium, dumb concessions - See 678 traveller reviews, 546 candid photos, and great deals for Denver, CO, at Tripadvisor. Zumba Class; Rox Arena Programs; Rox-Arena Rules; Auditorium; Oak and Pine Room; Maple Room; Roxana Gym. Besides naming rights for Ball Arena, Ball will be KSE’s Official and Exclusive Sustainability Partner, working with KSE to transition to aluminum beverage packaging – cans, bottles and cups – for 100 percent of the venue’s concessions, with the goal of implementing a closed loop system by 2022. Besides naming rights for Ball Arena, Ball will be KSE’s Official and Exclusive Sustainability Partner, working with KSE to transition to aluminum beverage packaging – cans, bottles and cups – for 100 percent of the venue’s concessions, with the goal of implementing a closed loop system by 2022. Guests who refuse screening will be denied entry. © 2021 Ball Arena. Suites; Theatre Boxes; PointsBet Club Level; Club Lexus; Arena Information. You may also be provided the opportunity to exchange your ticket for a ticket, comparable in price and location, to another similar event as designated by management except as otherwise provided by law. But every so often there will be a cool show at the Pepsi Center, like Green Day a couple years ago. See the view from your seat at Ball Arena. This is the only time guests are permitted to remove their masks while on Ball Arena property. Please note: For guests to have an enjoyable experience while attending a basketball game, please wait at the top of the aisle, or bottom of stairs, until play has stopped to go to your seat. Guests who exit the venue to smoke will not be permitted re-entry into the venue. Description. Guests needing additional assistance due to a disability will also be afforded these same options. At Ball Arena in Denver, Ball will be KSE’s Official and Exclusive Sustainability Partner, working with KSE to transition to aluminum beverage packaging – cans, bottles and cups – for 100 percent of the venue’s concessions, with the goal of implementing a closed loop system by 2022. Ball Arena provides lost and found services for its guests from the Guest Relations Kiosk located at Section 120, the concierge desks on the Club Level (Sections 228 and 256) and/or the Upper Level at Section 375. Distancing guidelines will be displayed to allow for proper line queuing. Ball Arena Concessions, Suites, and Premium location are cashless. Wheelchair and accessible seating tickets and companion seating is available for purchase in each of the wheelchair seating sections. Guest Relations staff will accompany lost guests to either of these locations and keep in contact with other staff members in the building to ensure the party is reunited. Outside food and beverages are not allowed in the Smoothie King Center. These additional screenings may, upon request, take place in a private location out of public view and with a security officer of the same gender as the guest. Its completion in October 1999 was marked by a Celine Dion concert. The Pepsi Center launch is the first major professional sports arena to carry Ball’s aluminum cups. Seating will be comprised of “seating pods” to allow for social distancing between groups. Distancing guidelines will be displayed to allow for proper line queuing. There are lots of different concessions; if you look long enough, you'll probably find what you're fancying. Interference with the event or participants of the event in any way. At Ball Arena in Denver, Ball will be KSE's Official and Exclusive Sustainability Partner, working with KSE to transition to aluminum beverage packaging – cans, bottles and cups – for 100 percent of the venue's concessions, with the goal of implementing a closed loop system by 2022. At this time, guests are prohibited from actively eating or drinking on concourses, in premium restaurants/clubs, or anywhere outside of the guest’s assigned ticketed location. Thank SarahTSears . The stadium and concert venue had previously been known as … Besides, typically you're only going to get super-inflated MTV buzz bands or old-fogey bands here. The Memorable Moments Program at Ball Arena exists to elevate the guest and employee experience at all of our venues and events. Has a team member created a memorable moment for you? Standard texting and data rates will apply. There are three ATMs located inside Ball Arena, two on the Lower Level (Sections 120 and 144) and one on the Upper Level (Section 366). Guests will be treated fairly without regard to age, race, sex, sexual orientation, marital status, gender identity, color, religion, national origin, disability, military status, genetic information, or any other status protected by applicable law. We are currently renovating the building. There is no bag check available at Ball Arena so please leave your purses and bags at home. But when it comes to big arenas, the Pepsi Center is one of the greatest places to see a show. Elevators and escalators will be available for use and physical distancing practices will be enforced. 1Authenticgal. Kiosks and pop-up stores traditionally available for Avalanche and Nuggets games will not be open. Found items should be taken to these locations or given to a Guest Relations staff member. Need help setting up Apple Pay on your iPhone? All guests are encouraged to remain physically distanced from other guests while waiting in the portals when the ball/puck is in play. On escalators, guests must allow for at least 6 feet of distance between themselves and others outside of their seating pods. These individuals are also subject to citation or arrest by Denver Police. Any Guest behavior disregarding these policies, as determined by facility management, can result in ejection from the venue. We suggest a pregame meal at one of these establishments, leaving space for snacks and beverages at the arena. Ball will be KSE’s exclusive sustainability partner at Ball Arena. Guests can visit any Guest Relations Kiosk for food guides, ingredient lists and information regarding concessions locations that accommodate food allergies and other dietary needs. TERMS AND CONDITIONS Guests can also receive this information in advance of their visit to Ball Arena by contacting 303.405.8548, or by visiting the. Ball Arena is located in Denver, Colorado, and is home to the Denver Nuggets (NBA) and the Colorado Avalanche (NHL). Ball Arena is certified through Denver Health as a breastfeeding friendly public space. Guests are asked to follow all posted directional and spacing signage. The number of Special Needs spaces available varies by event. Each restroom will have a dedicated cleaning attendant to continually clean and disinfect high touch points. At Ball Arena in Denver, Ball will be KSE's Official and Exclusive Sustainability Partner, working with KSE to transition to aluminum beverage packaging – cans, bottles and cups – for 100 percent of the venue's concessions, with the goal of implementing a closed loop system by 2022. The arena seats 19,250 for basketball and 17,800 for hockey and lacrosse. Alcohol cutoff times are subject to change without notice. At Ball Arena in Denver, Ball will be KSE's Official and Exclusive Sustainability Partner, working with KSE to transition to aluminum beverage packaging – cans, bottles and cups – for 100 percent of the venue's concessions, with the goal of implementing a closed loop system by 2022. Duplicate Tickets: The facility is not responsible for any inconvenience caused by unauthorized duplication. All guests age 2 years and older must wear a face mask covering their nose and mouth at all times while at Ball Arena except when actively eating or drinking in their ticketed seats. The Ball Arena Guest feedback form allows guests to enter a suggestion, submit a complaint or get general information regarding the arena. Inappropriate behavior includes, but is not limited to: Ball Arena management reserves the right to deny entry, relocate or eject guests from the facility including guests engaging in inappropriate behavior, as determined by arena/event management. Sitting in a seat without the proper ticket. Of course, the Pepsi Center is also a great … It has 95 suites and 1,900 club seats. Suites; Theatre Boxes; PointsBet Club Level; Club Lexus; Arena Information. At Ball Arena in Denver, Ball will be KSE's Official and Exclusive Sustainability Partner, working with KSE to transition to aluminum beverage packaging – cans, bottles and cups – for 100 percent of the venue's concessions, with the goal of implementing a closed loop system by 2022. Removing face mask except when actively eating. That’s a fancy name in Colorado for meat balls. Please contact Guest Relations at 303-405-8548 for event specific information. The following rules/regulations apply to all signs, banners, flags and posters entering Ball Arena: Item may not be attached to a stick, pole or holding device of any sort, Item may not contain or display any profane, offensive or obscene language and/or pictures as determined by facility/event management, Item may not be, in any way, taped, attached, hung or displayed on the facility, Item may not obstruct the view of other guests or create a safety hazard as determined by facility/event management, Item may not be constructed of wood, metal or any other material that may cause harm to others, Item may not contain commercial or political messages or messages that violate the Ball Arena Code of Conduct. Ejected guests will not receive a refund for their tickets or be compensated in any way. Ball Arena Concessions, Suites, and Premium location are cashless. Additional condiments, utensils, and straws will be provided in individual packets upon request. All other animals are prohibited. Medical and diaper bags 14"x14"x6" or smaller are permitted. At this time, guests are prohibited from actively eating or drinking on concourses, in premium restaurants/clubs, or anywhere outside of the guest’s assigned ticketed location. We suggest you enjoy a pregame dinner at one of the many restaurants located close by, leaving room to enjoy snacks and beverages at the arena. Guests may temporarily remove their mask when actively eating or drinking in their ticketed seats. Ball Arena was the first professional venue in Colorado to install Walk-Through Metal Detectors (WTMDs) as a permanent security practice. All ticket purchases must be done through www.Ticketmaster.com and all tickets will only be delivered electronically. A summary of alcohol policies is listed below: Ball Arena welcomes service dogs utilized by Guests with disabilities. The concessions offered at the Pepsi Center offer much more variety than is usually found at NHL venues. Ticketmaster Customer Service: 1.800.653.8000 or. But every so often there will be a cool show at the Pepsi Center, like Green Day a couple years ago. Guests may pay with debit, credit, GooglePay, Samsung Pay or ApplePay for their convenience. All guests entering with medical or diaper bags must enter at the Box Office for x-ray screening. The kiosks are located in the Grand Atrium, on the Lower Level at Section 120 and the Upper Level at Section 375. Ball Concessions; Rox Arena. The locker is compatible with most mobile phones and guests can pick their own locker combination. Global sales. In the event of an emergency at Ball Arena, please follow the directions from the Public-Address announcers, signage throughout the venue, emergency personnel, and venue staff. Guest Relations representatives are at Ball Arena to ensure that all Guests have a safe, enjoyable experience. Alternative accommodations for screening will be provided upon request. 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